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Return Policy

Return PolicyHome

Buyers’s satisfaction is our 1st priority. We want you happy each & every time you purchase from us as your satisfaction is our motto. We are dedicated to deliver you quality products & services. But due to some unavoidable reasons if any problem occurs or you are not satisfied with our product which we hope will never happen then the following policies will apply for a mutually consented resolution.

This replacement policy terms work if you find any manufacturing defect in the item. We promise to give you best possible solution.

Pls do not send back the item without informing us. In such cases no credit or replacement shall be given.

 [ This policy will not be valid for custom made items.]

 

Sizing

It is advised not to send your size (on body or on garment ) in hurry. Check it twice or thrice before submission to avoid any misunderstanding.

If we are unable to deliver you the item you purchased due to some unavoidable reasons then you will be asked to choose another item & will be express ship to you. If no alternate selection will be desired by you then your full money will be refunded.

If a buyer wants to return the item then its shipment cost will be paid by the buyer and be reported to the seller on time.

 It is requested to send by registered courier services who provide proof of delivery to avoid any problem bcoz then it will be difficult to help u.pls return the goods in 7 working days in its original packing & condition.

 Once we will receive the goods we will get back to you within 7 working days.it is noted that only the cost of item will be refunded but the shipping & handling charges will be not be refunded.

 

Color variation

It is advised to keep the color variation in mind before placing the order.slight variation may occurs in some colors .although we try our level best to reproduce the exact color but due to different computers resolutions & flash used while shooting the products ,some time it reflects different shades under different lights.

 

Beads & sequences coming out

If u find any stones,beads & sequences coming out from the dress then pls do not panic as these things have tendency to come out.this type of problem can not be considered altogether .so pls keep this thing in mind.it is a privilege for having you as our customer.In case of any doubts, pls contact us thru Email : info@mohakshoppe.com

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